Refund Policy

This Refund Policy creates unified, impartial return and refund rules applicable to all apparel items sold through our website. It safeguards the legitimate consumer rights of global shoppers and ensures standardized, traceable after-sales resolution for every completed order.

A 60-day return eligibility window applies to all orders worldwide, starting the moment customers confirm successful package delivery. All formal return applications must be submitted within this valid timeframe to qualify for official inspection and refund review.

All returned garments must remain unused, unworn, unwashed and free from self-inflicted stains, scratches or structural damage. Complete original packaging, brand tags and matching accessories must be included; items showing obvious personal wear will fail return qualification checks.

We offer free return, exchange or full refund services for all faults originating from our production and fulfillment processes: factory fabric defects, misaligned stitching, inaccurate size/style descriptions and apparel damaged during international transit.

Customers requesting returns for manufacturing defects must submit clear photo or video evidence documenting product issues alongside their order number. Our after-sales team will conduct comprehensive verification to issue tailored resolutions including full refunds, partial refunds or product replacements.

Once returned merchandise arrives at our inspection warehouse and passes full quality verification, the complete refund workflow will be finished within 5 to 10 business days, covering internal review, financial validation and fund release procedures.

All refund sums are calculated in US dollars matching the exact amount paid during original checkout. Refund funds will be remitted back to the customer’s initial payment channel, with final account arrival timelines subject to individual bank or payment platform processing cycles.

Discounted seasonal items, flash sale apparel and limited promotional collections follow identical refund standards as full-price regular stock. No discriminatory return restrictions apply to discounted products with verified manufacturing quality faults.

Unconditional returns motivated purely by personal subjective dislike, mismatched personal aesthetic expectations or improper self-operation are not supported. All return eligibility judgments adhere strictly to objective official policy standards.

We retain the authority to adjust and optimize this Refund Policy in line with evolving international e-commerce industry codes and cross-border consumer protection regulations. All after-sales disputes will be resolved referencing the most recently published policy version.